![]() ![]() If we can review the logs, we could see what might be happening. If you have multiple set, then it should show the desktop selection screen.įinal note, you can find more information on the Teradici support site, it is free to register and you can open a ticket as well. However, the auto-launch should only occur if there is only one desktop configured for the user. I would recommend reviewing the setting for "Auto Launch if Only One Desktop" is set. The Auto-login option allows configuring a Logon Username/Password and optionally a Desktop Name to Select. If the Session Connection Type is set to "View Connection Server + Auto-Logon" then the zero client would operate in the way you describe.Ensure the Desktop Name to Select is blank.Check the Session Connection Type - it should be set to "View Connection Server".From the Configuration tab select Session.Enter the password (if one was configured).Put the zero client IP address in a browser. ![]() Here’s what you need to know about the latest security firmware upgrade for your zero clients and how you can check that your devices do not contain a security vulnerability. One thing you could check is to go to the Administrative Web Interface for the zero client and check the settings: Teradici PCoIP® Zero Clients remain the most secure end-user devices on the market and we remain committed to making the security of our customers’ data top priority. Thanks for letting me know, I look forward to getting more details from the team leader. ![]()
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January 2023
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